Refund Returns

Seamless Solutions for Hassle-Free Refunds and Returns

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

No returns or exchanges on these items.

· items with obvious signs of use

· Any item not in its original condition, is damaged or missing parts for reasons not due to our error.Some health and personal care items

There are certain situations where only partial refunds are granted:

· items with obvious signs of use or packaging has been opened

· The order has been shipped and is in transit.

· Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

· Any item that is returned more than 30 days after delivery

Full refund is supported under the following circumstances

· If the item’s packaging is damaged or the item itself is damaged due to shipping, we offer a full refund.

· Item is not a custom product, and the order is being processed but has not yet been shipped.

Refunds

Your return will be inspected upon receipt. We will send you an email confirming that we have received your returned item and informing you of the approval or denial of your refund.

If approved, your refund will be processed, and a credit will be issued to your original payment method, such as your credit card, within three business days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at official@angellwitch.com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at official@angellwitch.com and send your item to: No. 1403, Building 7, Xiangjiang Platinum Pearl, North Block of Jiefang Garden, Green Park, Changchun City, Jilin Province, China.

Shipping returns

To return your product, you should mail your product to:

Add No. 1403, Building 7, Xiangjiang Platinum Pearl, North Block of Jiefang Garden, Green Park, Changchun City, Jilin Province, China.

Tel. +8613039228807, Ms. Liu receives

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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